AI Human Intelligence: Conversational Strategies. That is, how will we think when we no longer need to think?

Conversational technologies, whether vocal or via chat, partially or fully automated, have become our standard way of interacting and we often have no conscious awareness of this.

We use it to find the exact time, to search for a recipe, find the best route from A to B, buy a plane ticket or ask for information about our hotel room.

Conversational platforms process billions of data per second, assemble them in a previsional manner and respond, each time, with the most appropriate response to our needs.

If, on the one hand, these technologies reduce (and sometimes eliminate) the margin of error and bring human users closer to artificial technologies, on the other hand, there is the risk of depriving the human being of some important and distinctive cognitive abilities, such as those linked to memory and orientation, going as far as real mutations of the hippocampus.

Journey into the onLIFE of the conversational AI with two leading players in the Volara sector (voice in hospitality) and BeSpoke (chatbot for airports).

Which algorithms will regulate this new information retrieval system?